POLICY

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General Returns Policy

The following general returns policy is applicable to all items sold on bolinen.com. All items with the logo Fulfilled by BlackOrange on the product detail page are Fulfilled by BlackOrange.
1. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions: Was delivered in a physically damaged condition Has missing parts or accessories Is different from what was ordered Is no longer needed (not all items may be eligible) Products marked as “non-returnable” on the product detail page cannot be returned. View the full list of non-returnable items.
2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
3. Only Fulfilled by BlackOrange items may be eligible for replacement. For more details, please refer To Free Replacements.
4. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. BlackOrange shall not be liable in any manner for any misuse or usage of such information.”
5. Some items may not be eligible for return if you “no longer need it” (including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered).

World Wide Shipping

The following general returns policy is applicable to all items sold on bolinen.com. All items with the logo Fulfilled by BlackOrange on the product detail page are Fulfilled by BlackOrange.
1. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions: Was delivered in a physically damaged condition Has missing parts or accessories Is different from what was ordered Is no longer needed (not all items may be eligible) Products marked as “non-returnable” on the product detail page cannot be returned. View the full list of non-returnable items.
2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
3. Only Fulfilled by BlackOrange items may be eligible for replacement. For more details, please refer To Free Replacements.
4. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. BlackOrange shall not be liable in any manner for any misuse or usage of such information.”
5. Some items may not be eligible for return if you “no longer need it” (including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered).

Satisfied Customers

The following general returns policy is applicable to all items sold on bolinen.com. All items with the logo Fulfilled by BlackOrange on the product detail page are Fulfilled by BlackOrange.
1. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions: Was delivered in a physically damaged condition Has missing parts or accessories Is different from what was ordered Is no longer needed (not all items may be eligible) Products marked as “non-returnable” on the product detail page cannot be returned. View the full list of non-returnable items.
2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
3. Only Fulfilled by BlackOrange items may be eligible for replacement. For more details, please refer To Free Replacements.
4. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. BlackOrange shall not be liable in any manner for any misuse or usage of such information.”
5. Some items may not be eligible for return if you “no longer need it” (including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered).